Privacy Policy
Effective: September 14, 2025
1. Who we are
Shivalik Educational & Charitable Trust (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
2. Information we collect
- Contact details (name, email, phone, address).
- Donation details (amount, date, payment mode, reference/UTR, purpose).
- Communication you send us (emails, forms, WhatsApp messages).
- Basic technical data (IP, device/browser info, pages visited) to keep the site secure and improve it.
3. How we use your information
- Process donations, issue receipts, and maintain statutory records.
- Respond to queries and provide donor/volunteer support.
- Send updates about programs and impact (you can opt out anytime).
- Maintain security, prevent fraud, and comply with applicable laws.
4. Sharing & disclosures
We do not sell your data. We may share limited information with:
- Trusted service providers (e.g., hosting, email, payment processing) under confidentiality obligations.
- Authorities when legally required (e.g., audits, compliance, court orders).
5. Cookies & analytics
Our site may use essential cookies and basic analytics to improve functionality and understand usage. You can control cookies via your browser settings.
6. Data retention
We keep records only as long as necessary for the purposes above and to meet legal/tax obligations.
7. Your choices & rights
- Request access, correction, or deletion of your information subject to lawful limits.
- Opt out of non-essential communications at any time.
- Contact us for any privacy concern using the details below.
8. Security
We use reasonable technical and organizational safeguards. However, no method of transmission or storage is 100% secure.
9. Third-party links
Our website may link to third-party sites. Their privacy practices are their own; please review those policies.
10. Updates to this policy
We may update this policy as needed. We’ll post the latest version here with an updated effective date.